Changelog
What's new.
A running record of every Vision release — what we shipped, fixed, and improved.
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Self-service support portal
- New Support page in Vision — a self-service portal where you can run common network and IT diagnostics yourself instead of raising a ticket.
- Speed Test: measure your download and upload throughput against Datapath's own self-hosted speed test server, with a choice of LibreSpeed or OpenSpeedTest.
- Ping Test: continuously measure latency from your browser to the portal, showing current, minimum, average and maximum response times.
- DNS Lookup: resolve any hostname and view its A, AAAA, MX, TXT and other DNS records, with clear messages when a domain or record type does not exist.
- Port Check: test whether a TCP port on a given host or IP is reachable from your browser, with a configurable timeout.
- Ticket Status: look up any ConnectWise ticket by number and see its current status without leaving the portal.
- My Tickets: browse and filter your open IT requests, and click through to a detail view for any individual ticket.
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Executive Summaries, Backup widget & IT Requests
- New Executive Security Summary page: AI-generated monthly reports with narratives, KPI highlights and charts covering threat landscape, email security, human risk, SLA performance and customer satisfaction, plus recommended actions.
- Executive Summaries can be browsed by reporting period and exported to Word, Excel or PDF.
- Executive Summaries clearly indicate when a report is still generating, partially complete due to missing source data, or not yet available.
- New Backup Summary widget on the dashboard showing backed-up data volume and protected workload counts broken down by servers, virtual machines and workstations.
- New IT Requests section (available to beta testers) for submitting and viewing IT requests.
- Fixed the patching status widget so the '1-2 Pending' count now displays the correct value.
- Fixed an issue where form submissions behind the secure proxy could be incorrectly redirected, causing submissions to fail.
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New Security Training and Endpoint Protection trend charts
- Added a Security Training Summary chart to the Trends page, showing completion, incomplete rates, and average scores per training, sorted chronologically. Includes a table view and a filter to select up to 8 trainings to display.
- Added an Endpoint Protection Summary chart to the Trends page, showing monthly malware blocked, incidents, and signals detected. Switch between line and bar views, with an accompanying data table.
- Both new charts respect the selected date range and company/group selection, and show a clear message when no data is available for the chosen period.
- Replaced the previous placeholder End User Security Training widget with the live, data-driven Security Training Summary.
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Patching status widget wording
- The patching status widget now labels update counts as "Pending" instead of "Missing" for clearer terminology.
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Changelog page and phishing attempts on the dashboard
- Added a new Simulated Phishing Attempts table to the dashboard, showing per-recipient results (sent, opened, clicked) across companies and campaigns, with sorting, searching and filtering.
- Introduced a public Changelog page that lists every released version with its date, notes, and a 'Current' badge for the latest release.
- Added Changelog links in the site footer alongside the FAQ.
- Improved table layouts on the dashboard so wide tables scroll cleanly without overflowing.
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Dashboard, AI assistant & changelog launch
- Introduced the Systems Health Dashboard with at-a-glance widgets for SLA compliance, ticket statistics, patching status, endpoint protection, email security, customer satisfaction, and security awareness training.
- Added priority-level Response and Resolution SLA summaries broken down by Critical, Elevated, Important, and Proactive tickets.
- Added detailed tables for agents needing attention, simulated phishing attempts, security training learners, and customer satisfaction responses.
- Added a Company Breakdown view for multi-company accounts covering endpoint security, patching, and email security across all your companies.
- Added a CSV report download tool letting you export dashboard data for a chosen date range, grouped by week, month, or year.
- Introduced the Jarvis AI assistant with an 'Ask Jarvis' option on dashboard sections, available to enabled companies, plus its Terms and Conditions and a preview page.
- Added an Executive Summaries page offering monthly AI-generated reviews of company performance.
- Added a new Frequently Asked Questions page covering how Vision works, data freshness, security, and support.
- Added a Changelog page that records what was shipped, fixed, and improved in each Vision release, highlighting the current version.
- Added single sign-on login via Wristband, with automatic session handling and a public welcome page for signed-out visitors.
- Added a Permissions Manager and account executive scheduling links so the right HubSpot booking link appears for each company.
- Widgets now show helpful tooltips, loading indicators, and clear messaging when a service isn't enabled on your account.
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Initial release
- First versioned release of Vision.
- Added a changelog so every release is recorded here.